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Well, since at least one of the sites are mentioning chrooted files, saslauthd won't read the "real" /etc/sasldb2, since it's not really in /etc - the real file resides in /var/spool/postfix/etc, and requires only one thing : That - that you create it and put it there and making the sasl user the group owner of the the -file. This is how it should look.
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The only backside of this is that you may have another load of users in another location /etc/passwd, that still won't be able to authenticate as long as they are not added to sasldb2.
Example of how to create it "properly" first time:
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#> saslpasswd2 -c nisse
Password:
Again (for verification):
mv /etc/sasldb2 /var/spool/postfix/etc |
The documented problem URLs
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