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  • Mail spam: 365 days
  • TOR Exit nodes: 183 days

Support and SLA

Please see the section for Support and service levels for more information.

Why am I listed?

With our current database, no reasons of the blacklisting are stored anywhere. If your host is reported, it will only be registered and that's it. In our upcoming version of DNSBL version 5, we will also try to create referers of why and when it got blacklisted. Data will only be held until your address are removed.

Your address may be registered by a few different reasons (and it does not necessarily needs to be you that caused the blacklisting):

  • Someone abused a service back in time when another Internet Service Providers owned the ip range and the address never got removed afterwards
  • Someone reported your address as a webspammer
  • Your address got stuck in a honeypot that registered the address as an active spammer
  • Your address was listed as a receiver connected to active e-mail spam
  • Your address has been scanned as "working" from open proxy lists

Removal

Find self helping tools at https://dnsbl.tornevall.org/removal/.

Warning
titleService Level Agreement for DNSBL - Notice

As of august 2016 there are tools available for helping self (e.g. DNSBL), meaning the SLA state has been changed to normal.

Before contacting us, make sure you have tried to use the tools first.

Read more at Support and service levels

Penalties

As of 1 september 2016, we are implementing a penalty system, meaning the more times we have to delist the same ip address from the database, the longer it will take to get it removed. This has to be implemented since there are a few site owners out there, that apparently tries to get their hosts removed each time they get blacklisted due to phishing spam and similar. Hosts that is registered as tor exit nodes are not included in this penalty system.

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Jira
serverTornevall Networks
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
maximumIssues20
jqlQuerycomponent = PenaltyBL
serverIdef1f2374-e58a-319f-9d38-10348dbac859

Support and SLA

Please see the section for Support and service levels for more information.

Why am I listed?

With our current database, no reasons of the blacklisting are stored anywhere. If your host is reported, it will only be registered and that's it. In our upcoming version of DNSBL version 5, we will also try to create referers of why and when it got blacklisted. Data will only be held until your address are removed.

Your address may be registered by a few different reasons (and it does not necessarily needs to be you that caused the blacklisting):

  • Someone abused a service back in time when another Internet Service Providers owned the ip range and the address never got removed afterwards
  • Someone reported your address as a webspammer
  • Your address got stuck in a honeypot that registered the address as an active spammer
  • Your address was listed as a receiver connected to active e-mail spam
  • Your address has been scanned as "working" from open proxy lists

How do I check my host?

If your ip address is 255.255.255.252, you could do a lookup like this:

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