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This page covers some information about how removals are actually handled internally.

Automatic Removals

This DNSBL have an automatic removal procedure, as blacklisted ip-addresses tend to get old and move around. The basic rule is to keep a host alive until it stops spamming, and if nothing happens with it in a year, it will be clean again. One year is quite long for a host, but some of the listed hosts has also long life and normally, they keep themselves in the list by continuing the spam. The same is also for, for example, TOR exit nodes and some proxies. However, TOR exit nodes has a shorter lifetime in the list - they are only kept for a half year. The rules are shown below:

  • Mail spam: 365 days
  • TOR Exit nodes: 183 days

Support and SLA

Please see the section for Support and service levels for more information.

Why am I listed?

With our current database, no reasons of the blacklisting are stored anywhere. If your host is reported, it will only be registered and that's it. In our upcoming version of DNSBL version 5, we will also try to create referers of why and when it got blacklisted. Data will only be held until your address are removed.

Your address may be registered by a few different reasons (and it does not necessarily needs to be you that caused the blacklisting):

  • Someone abused a service back in time when another Internet Service Providers owned the ip range and the address never got removed afterwards
  • Someone reported your address as a webspammer
  • Your address got stuck in a honeypot that registered the address as an active spammer
  • Your address was listed as a receiver connected to active e-mail spam
  • Your address has been scanned as "working" from open proxy lists

Removal

Find self helping tools at https://dnsbl.tornevall.org/removal/.

Service Level Agreement for DNSBL - Notice

As of august 2016 there are tools available for helping self (e.g. DNSBL), meaning the SLA state has been changed to normal.

Before contacting us, make sure you have tried to use the tools first.

Read more at Support and service levels

Penalties

As of 1 september 2016, we are implementing a penalty system, meaning the more times we have to delist the same ip address from the database, the longer it will take to get it removed. This has to be implemented since there are a few site owners out there, that apparently tries to get their hosts removed each time they get blacklisted due to phishing spam and similar. Hosts that is registered as tor exit nodes are not included in this penalty system.

Practical example of penalties

From  DNSBL-36 - Getting issue details... STATUS :

The first beta of PenaltiesBL is based on the average interval between each delisting and kicks in when more than two removals of same ip has been requested.

Release state for PenaltyBL is  DNSBL-39 - Getting issue details... STATUS

Example:

If someone requesting removal and the requests has an average of 6 days (it goes 6 days between the requests, since the hosts are gets blacklisted once per week), the penalty time will be 60 days before next removal.
If someone requesting for removal after two weeks, the penalty time till be 30 days and so one.
Primarily removal requests has to be sent more than twice before the rules kicks in.

Request interval (days)Penalty time
0-1060 days
11-2030 days
21-3015 days
31-6010 days
Over 605 days
Over 180 daysCounter will reset

The API response will also give the requester this information, when the host will be delisted from the system.

PenaltyBL 1.0.0-Integrated status

Key Summary T Created Updated Due Assignee Reporter P Status Resolution
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How do I check my host?

If your ip address is 255.255.255.252, you could do a lookup like this:

Linux

host 255.255.255.252.opm.tornevall.org
host 255.255.255.252.dnsbl.tornevall.org
host 255.255.255.252.fraudbl.org 

Windows

nslookup 255.255.255.252.opm.tornevall.org
nslookup 255.255.255.252.opm.tornevall.org
nslookup 255.255.255.252.fraudbl.org 

How do you collect the data?

Primary data collecting is being made from e-mail honeypots, webscraping, TOR network lists, reporting sites like StopForumSpam.com, etc.

Rendered zone files

The zone file for tornevall.org are re-rendered once per hour, but the default TTL for each host in all zones we are hosting are only five minutes, so if your host is uncached in a global DNS it will disappear in only a few minutes after the render. We used to say that removal may take up to 24-48 hours, since updating world DNSes may take different amount of time depending on how low hostnames are cached.

With a short description, after the removal has been confirmed your host should disappear from the master DNS within an hour.
 

Project information

Key Summary T Created Updated Due Assignee Reporter P Status Resolution
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